- Is the estimate a guaranteed offer?
- No. The estimate is calculated from the current rate for your program and amount. The final offer depends on validation of your identity and account ownership, and on availability.
- How long is my estimate valid?
- Each quote shows its own expiry — usually 60 minutes. After that you can generate a new one in seconds.
- When do you ask for documents?
- Only after you accept moving forward. We never ask for documents to give you an estimate.
- Will you ever ask for my program password?
- Never. We will never ask for your password, authentication code, recovery code, or permanent access to your loyalty account — by any channel. If someone does, it is not us.
- How and when do I get paid?
- After your identity is validated and the operation is approved, payment is sent in US dollars to your PayPal account. A technical send confirmation is not payment: we only mark it as paid when the transfer is confirmed.
- Do I need an account?
- No. You get your estimate by email and access it through a secure link.